Meet the Team

  • James Westbrook, Director of Emergency Management

    James Westbrook


    James Westbrook has been at Kennesaw State since August of 2013 and assumed the role of Director in January 2023. James was Assistant Director from the creation of the Office of Emergency Management in January 2015 before becoming Acting Director in June 2022. Prior to joining KSU, James worked at the Georgia Emergency Management Agency (GEMA) for over seven years in both the State Emergency Communications Center and as a School Safety Coordinator. He also has a background in 911 operations, hazardous materials, and the fire services. James is CPR/AED certified through the American Heart Association and completed the NAEMT's Emergency Medical Responder Course. James is an Advanced Certified Emergency Manager through GEMA and a certified Professional Continuity Practitioner through the Federal Emergency Management Agency (FEMA). James holds a Master of Science degree in Emergency Management from Jacksonville State University and a Bachelor of Arts degree in Sociology from the University of Georgia. 

    • Christy Hendricks

      Christy Hendricks

      Continuity Planner

      Christy Hendricks is the University's Continuity of Operations Planner. Prior to this role, she was the Emergency Management Coordinator for the Kennesaw Campus where she served as the primary liaison for the Crisis Coordinators. She is a proud alumna of Kennesaw State University, holding a bachelors (2011) and masters degree (2019).  Her background is diverse ranging from a 911 dispatcher to a certified K-5 teacher. After starting KSU in April 2013, Christy became a Crisis Coordinator and pursued other certifications in the field.  Christy is a Certified Emergency Manager through the Georgia Emergency Management Agency (GEMA).  She is also a CPR/AED instructor with the American Heart Association and completed the NAEMT's Emergency Medical Responder course.  Christy won the Chief's Award of Excellence and has received Staff Member of the Quarter.  Christy continues to enjoy building relationships across campus and remains dedicated to keeping KSU safe and informed.

      • Wayne Randle

        R. Wayne Randle

        Emergency Management Coordinator - Marietta Campus

        Wayne Randle has served as an emergency manager and field response officer for over 40 years. Randle began his public service in 1972 with the Alabama Highway Patrol. Moving to Jefferson County as an emergency manager/ enforcement officer in 1978. Randle served as on-Scene Coordinator for more than 400 natural and man-made incidents in the county, and served as 911 Administrative Officer. Randle joined the Alabama Emergency Management Agency in 1989, and moved to DHS in 1990.

        A graduate of the University of Alabama with a bachelor’s degree in communications, Randle holds certification as a graduate of DHS FEMA’s Career Development Program (DHS PDS), HazMat Specialist, and Radiological Waste Isolation from the U.S. Department of Energy. Randle earned Emergency Manager Certification from the International Association of Emergency Managers in 2005.

        • Jamie Case

          Jamie Case

          Emergency Management Specialist

          Jamie Case joins us from KSU's Office of the Provost and Senior Vice President for Academic Affairs, where she served as the Office Manager for the SI and LA Programs. Jamie assisted OEM as an Exposure Investigator for COVID-19 from 2020 to 2022 and wrote her graduate thesis on the impact of COVID-19 on Emergency Management in Higher Education. Jamie graduated from KSU with a Bachelor of Science in Sociology in 2018 and a Master of Public Administration in 2022.